Terms of exchange or return of unsuitable product.
The following terms and conditions apply to all orders placed by the customer with ADVA Womenswear Ltd at the ADVA website (www.advastudios.com), mobile website, via telephone or via social media.
By using advastudios.com and/or placing an order, you agree to be bound by the terms and conditions. Please read our Terms and Conditions carefully before placing any orders on advastudios.com.
In order to shop on advastudios.com, you must be at least 18 years old and not under guardianship.
The ADVA website only offers products that are published on www.advastudios.com. The inclusion of these products does not mean that they will be available at any time. We reserve the right to discontinue any product at any time.
We may modify the Terms and Conditions from time to time. The version of the Terms that will apply to your order will be those on advastudios.com at the time you place your order. If you do not agree to any changes to the Terms and Conditions, then please immediately stop using the website.
2. PRICES AND DELIVERY CHARGES
The prices displayed on advastudios.com do not include a delivery charge.
More about the shipping rates - here .
3. ORDERING/CONCLUSION OF CONTRACT
The ordering options available to you are via adva studios . com, telephone, e-mail or social media.
Once you have placed your order, if you have supplied us with your email address, you will receive an email confirmation. If for any reason we are unable to fulfill your order, we will let you know as soon as possible. If we have already received payment for this order, we will attempt to refund the applicable amount using the same method used to make the payment. Sometimes alternative arrangements may be necessary, in which case we will contact you to settle the refund.
ADVA will take the greatest care to be as accurate as possible when receiving and dispatching orders.
We will try to dispatch your order as soon as possible. Please, be aware that most of the products are made to order. We reserve one week for your order to be dispatched.
Delivery times may vary. Occasional delays may occur during peak periods (Christmas) or in the case of unexpected events.
If you have given us your email address, you will receive a confirmation with your expected delivery details.
More about deliveries here .
See return and exchange policy here .
Please note that we do not accept returns or refunds on gift cards.
6. PAYMENT METHODS
You can pay for your goods in various ways as set out below.
Credit card or debit card
You can enter your payment details at the time you place your order using a valid credit or debit card (VISA or Mastercard).
The currency used is the British pound (£) for all countries.
Please note, we do not accept cash or checks on our website.
We have made every effort to display as accurately as possible the colors and composition of our products that appear on byadva.com. If there are color differences between the colors shown on the website on your computer and the actual colors of the garments, this may be due to the color reproduction on your computer.
If there are faults or defects in the items that you have purchased from the ADVA website, we abide by all statutory guarantee regulations. If you have a complaint regarding obvious material or manufacturing faults in goods that we have supplied, please let us know by returning the goods to us without delay – before sending the goods to us, write us an e-mail & fill in the return form .
All of our garments are handmade and are made from GOTS certified or other sustainable and certified materials.
9. OWNERSHIP OF RIGHTS
All intellectual property rights, such as trademarks and copyrights on the ADVA Studios website remain with ADVA Womenswear Ltd. Any use of the ADVA Studios website or its contents, including copying or storing such content in whole or in part, other than for your own personal, non-commercial use, is prohibited without the permission of ADVA Womenswear Ltd.
Email us: shop@ adva studios . com